FAQ
Clear answers to common questions about our services, policies, and procedures.
Have Any Questions?
Is RNR available for very early morning or late-night Texas airport transfers?
Absolutely. RNR operates 24/7. Early morning departures, late-night international arrivals, and holiday travel are all handled with the same professional standards as any other booking. Simply provide your flight details during booking, and RNR schedules your chauffeur accordingly.
Can I book a Texas airport transfer for a one-way trip or do I need round-trip?
Both options are available. RNR accommodates one-way transfers, round-trips, and full-day bookings with equal flexibility.
If you need an airport drop-off in the morning and a pickup three days later, we schedule each leg independently and ensure your assigned chauffeur has your details for both trips.
Does RNR provide city-to-city transportation between Texas cities?
Yes. RNR offers premium city-to-city ground transportation for travelers who prefer a luxury vehicle over a short domestic flight or a rental car. Popular routes include Houston to Dallas (approximately 240 miles), Houston to Austin (approximately 162 miles), Houston to San Antonio (approximately 197 miles), and Austin to San Antonio.
How far in advance should I book my Texas airport transfer with RNR?
We recommend booking at least 24 to 48 hours in advance for standard airport transfers.
For large group movements, peak travel periods (major Texas conferences, SXSW, OTC week, CERAWeek, holiday seasons), and private jet FBO arrivals, we recommend booking three to seven days ahead to guarantee your preferred vehicle and chauffeur.
Last-minute bookings are accepted when availability permits.
What is included in RNR's corporate transportation service?
RNR's corporate transportation service includes executive car service, client and partner airport transfers, multi-day itinerary coordination, corporate event and conference shuttles, and recurring corporate accounts with centralized billing.
Each service uses the same professional fleet and chauffeur standards, so your company receives consistent quality across every booking type.
How does a corporate account with RNR work?
RNR corporate account provides your business with consolidated monthly invoicing, priority scheduling, and a dedicated account manager.
Authorized team members can book rides on behalf of executives, clients, or staff, and all trips are tracked under a single account for simplified expense management.
There is no minimum booking volume required to set up an account.
Can RNR handle transportation for visiting clients flying into Texas?
Yes. RNR provides airport meet-and-greet service, real-time flight tracking, and direct transfers to hotels or your office for visiting clients and partners at all major Texas airports, including IAH, HOU, DFW, AUS, and SAT. This ensures your guests' first impression of Texas, and your company, is a professional one.
Does RNR offer transportation for corporate events and conferences in Texas?
Absolutely. RNR provides corporate shuttle service for off-sites, product launches, and industry conferences across Texas. We coordinate multiple vehicles to move attendees between hotels and venues on synchronized schedules, ensuring your event's transportation runs smoothly regardless of group size.
Is RNR's corporate transportation service available outside of Houston?
Yes. While Houston is RNR's flagship Texas market, our corporate transportation service covers the Dallas-Fort Worth Metroplex, Austin, and San Antonio as well.
Businesses with operations or travel needs across multiple Texas cities can use a single RNR corporate account for consistent service statewide.